I know what you’re probably thinking—how can conflict ever be good? Of course there are plenty of problems that come up when people or ideas clash that can impact productivity and workplace satisfaction. But, almost every consequence can be avoided if the conflict is handled correctly. In fact, if dealt with properly, conflict can be incredibly effective for team cohesion.
Project Managers need conflict in order to find inefficiencies that need to be changed, understand worries and concerns behind arguments, generate new ideas, improve relationships, relieve stress, and much more. Let’s look into how you can change the way you approach conflict in order to become the best project manager.
Conflict Is Inevitable
When multiple people are working toward a common goal together, there is going to be disagreements on how to get there. It’s natural for conflict to arise when people communicate and share diverging viewpoints. جيڪڏهن ڪو به تضاد نه هئا اهو worrisome ٿئي ها ڇاڪاڻ ته معني ها تون هڪ viewpoint سان هڪ ٽيم کي پيدا ڪيو آهي, ڪنهن به ملڪي يا تبديلي لاء اجازت نه ٿو جنهن.
توهان جي ٽر ٽڪراء کان پاسو ڪرڻ جي ڪوشش ڪئي ته, توهان جي پيداوار بامعني گهٽجي ويندي. جي فرد جسماني طاقت وانگر ٽيم طاقت جو خيال ڏي. توهان مشڪل ۽ شڪل ۾ وڌيڪ هئڻ ڪرڻ چاهيو ٿا ته, توهان strenuous workouts ذريعي وڃڻ آهي. هن پل ۾, جي محنت ڏکوئيندڙ آهي. پر هڪ ڀيرو ان تي آهي, you have built resilience and put yourself closer to your goal. If you’re not sore, you should have done more, or whatever those fitness people say! This is also why well-trained project managers are essential to teams. With all of the studying and preparation required to obtain a Project Manager certification these managers will be ready to guide team members through conflict.
Conflict only works as a team builder if you condition your team to trust one another so that everyone can feel safe when vulnerable. اهو به آهي ته پڪ ڪرڻ ضروري آهي, هڪ دليل جي گرميء ۾, مقصد اڃا به آهي ته سچ جي تعاقب ڪرڻ لاء, بحث ماڻي نه. ٽڪراء جي حقيقي اختلاف ۾ آھن تن لاء ۽ هر رھ ڪري چڪو آهي جن لاء مضطرب آهي. هن جو مطلب نه رکندو آھي اوھان کي اچڻ کان ٽڪراء کي روڪڻ گهرجي. فراق, توهان ان کي آغوش ۽ ان سامري تي عمل ڪرڻ جي ضرورت آهي.
توهان هڪ ٽيم آهي ته وڌيڪ اپائتو آهي ۽ هڪ ٻئي تي اعتماد ڪري سگهن ٿا چاهيو ٿا, اوھان کي ۽ جن اوھان کي منظم مثبت ٽڪراء آغوش ڪرڻ جي قابل ٿي ڪرڻ جي ضرورت آهي. But how exactly does one do that?
Your first step as a good project manager is to differentiate personal and professional conflicts. Personal conflicts comes from clashing personalities and values while professional conflicts are work related. These two can get mixed up when an argument arises, but the root of the conflict will always be either personal or professional. When professional conflict is free of personal conflict, it has the opportunity to be positive.
It’s up to you, the project manager, to intervene when you see a tense argument between two difficult coworkers. You will need to identify the conflict and then set expectations. If needed, you must address the issue head on and make a plan that will help avoid this specific negative conflict again. It also crucial to enforce a zero-tolerance policy for bullying and harassment. If an argument hasn’t reached this level of intensity, you can embrace it as a positive conflict.
With positive conflict, you will need to focus on a way to get all team members to “win.” As project manager, it’s easy to assign a winner and a loser to an argument, but the goal here is take the personal emotions out of winning or losing and have the focus be on the company, not the individual. In order to do so, you need to create goals from shared group interests. You need to tie performance goals to team goals instead of individual goals. به, welcome constructive criticism while also privately commenting on unhelpful comments.
This will generate a team that isn’t intimidated by conflict and will see it as a way to become a better team—a team that fosters a safe environment for everyone’s different ideas that work towards a common goal.
Now that you are more familiar with the benefits of healthy conflict, take what you have learned here and implement it in your role. If you are just beginning your journey to becoming a project manager, make sure you choose a top PMP prep course that understands and reinforces this idea of positive conflict. I recommend وزيراعظم PrepCast because they have a unique, one-on-one coaching approach that helps drive home these project management principles.