我知你 #8217 咩, 或者你在想, 拗撬點會係好嘅?? 當然, 當人們或思想衝突會影響生產率和工作場所的滿意度時, 就會出現好多問題。. 但, 如果衝突處理得當, 幾乎所有後果都可以避免。. 講真, 如果處理得當, 衝突可以令人難以置信地有效嘅團隊凝聚力.
項目經理需要衝突才能找到需要改變的低效率, 理解爭論背後嘅憂慮同顧慮, 產生新嘅想法, 改善關係, 緩解壓力, 同重. 等我哋嚟睇下你點樣可以改變你既方式嚟解決衝突, 以成為最好的項目經理.
當多人一起朝著共同嘅目標努力時, 在如何到達那裏會有分歧. 當人們交流和分享發散的觀點時, 衝突自然會出現 #8217。. It would be worrisome if there weren’t any conflicts because that would mean you have created a team with one viewpoint, which doesn’t allow for any growth or change.
If you try to avoid the inevitable conflict, your productivity will be significantly reduced. Let’s think of team strength like individual physical strength. If you want to become stronger and more in shape, you have to go through strenuous workouts. In the moment, the hard work is painful. But once it’s over, you have built resilience and put yourself closer to your goal. If you’re not sore, you should have done more, or whatever those fitness people say! This is also why well-trained project managers are essential to teams. With all of the studying and preparation required to obtain a Project Manager certification these managers will be ready to guide team members through conflict.
Conflict only works as a team builder if you condition your team to trust one another so that everyone can feel safe when vulnerable. It’s also important to make sure that, in the heat of an argument, the goal is still to pursue the truth, not to win the debate. Conflict is uncomfortable for those in the actual disagreement and for everyone who has to watch. This doesn’t mean you should prevent conflict from happening. Instead, you need to embrace it and handle it strategically.
Embrace the Conflict
If you want a team that is more productive and can trust one another, you and those you manage need to be able to embrace positive conflict. But how exactly does one do that?
Your first step as a good project manager is to differentiate personal and professional conflicts. Personal conflicts comes from clashing personalities and values while professional conflicts are work related. These two can get mixed up when an argument arises, but the root of the conflict will always be either personal or professional. When professional conflict is free of personal conflict, it has the opportunity to be positive.
It’s up to you, the project manager, to intervene when you see a tense argument between two difficult coworkers. You will need to identify the conflict and then set expectations. If needed, you must address the issue head on and make a plan that will help avoid this specific negative conflict again. It also crucial to enforce a zero-tolerance policy for bullying and harassment. If an argument hasn’t reached this level of intensity, you can embrace it as a positive conflict.
With positive conflict, you will need to focus on a way to get all team members to “win.” As project manager, it’s easy to assign a winner and a loser to an argument, but the goal here is take the personal emotions out of winning or losing and have the focus be on the company, not the individual. In order to do so, you need to create goals from shared group interests. You need to tie performance goals to team goals instead of individual goals. Also, welcome constructive criticism while also privately commenting on unhelpful comments.
This will generate a team that isn’t intimidated by conflict and will see it as a way to become a better team—a team that fosters a safe environment for everyone’s different ideas that work towards a common goal.
Now that you are more familiar with the benefits of healthy conflict, 將你學到嘅嘢帶到你既角色中去實現它. If you are just beginning your journey to 成為項目經理, 確保你選擇了一個頂級嘅 pmp 諗住課程 that understands and reinforces this idea of positive conflict. 我建議 PM PrepCast 因為佢哋有一個獨特嘅, 一對一的教練方法, 有助於推動這些項目管理原則.